FAQs

 

How much does shipping cost?

Shipping fees vary based on the size of your order and the area you want it to be delivered. Rates are calculated during checkout.

How long does delivery take?

We usually deliver within 5-7 working days but delivery time can exceed on events, sale, or in case of unfavorable circumstances.

What do I do if my order doesn't arrive?

If your order is overdue, contact us via email, WhatsApp or call. We will launch an investigation with the carrier and will inform you after determining next steps.

How do I make changes to my order?

If your order has not shipped, email us with your order number and what changes you need made.

Do we take orders over a phone call or through messengers?

Yes, you can easily place your order manually by providing your details and choice.

Is it necessary to have an account for order placement?

No, you can order as a guest but having a kabishah's account will enhance your shopping experience by keeping you up to date with newsletters, storing your billing/shipping information and ensuring faster checkouts.